I recently dove deep into the world of Visa enumeration attacks, and what I discovered was eye-opening. These sophisticated attacks are costing businesses billions each year, yet many merchants remain unaware of how they work or how to prevent them. In this post, I’ll break down what Visa enumeration attacks are, why they’re so dangerous, … Read more
In this guide, I’ll walk you through everything you need to know about American Express chargebacks – from filing a dispute as a cardholder to responding as a merchant. With Amex having higher chargeback rates ($322 per chargeback) compared to other card networks ($222), understanding this process is crucial for everyone involved. Whether you’re trying … Read more
As I watched a banking demonstration last month, I was stunned. A natural language request from a bank employee triggered an AI system to automatically gather data, analyze information, and generate a comprehensive report – all without human intervention. This wasn’t just automation; this was agentic AI at work, independently making decisions and carrying out … Read more
Chargebacks cost businesses billions annually, with the average merchant losing 1.5% of their revenue to disputes. But here’s the good news: knowing what these codes mean puts power back in your hands. In this guide, I’ll break down everything you need to know about chargeback reason codes across major credit card networks. You’ll learn what … Read more
When I first heard about Visa’s new Acquirer Monitoring Program (VAMP), I knew it would change how merchants handle disputes and fraud. This comprehensive overhaul consolidates multiple programs and introduces stricter requirements that will affect businesses of all sizes. If you process Visa transactions, you’ll want to understand these changes before they take effect. What … Read more
Have you ever checked your bank statement and spotted a transaction you didn’t recognize? If so, you’re not alone. As an online merchant, I’ve seen the other side of this experience—and it’s equally confusing and frustrating. Chargebacks can feel like a sucker punch to any business. They come without warning, drain your revenue, and leave … Read more
One minute you’re celebrating a successful sale, and the next, you’re facing a dispute that costs you both the merchandise and the revenue. It’s frustrating, expensive, and unfortunately, increasingly common. As a merchant in today’s digital marketplace, chargebacks are a growing threat that can seriously impact your bottom line. In 2023 alone, global chargeback volume … Read more
Have you ever woken up to an email notification about a chargeback on your business account? It’s that sinking feeling when you realize you’ve not only lost a sale, but you’re also facing additional fees and potential damage to your merchant account. I’ve been there, and it’s not fun. As online transactions continue to dominate … Read more
Have you ever looked at your bank statement and wondered about a weird charge from a store you don’t remember visiting? You’re not alone! In fact, unrecognized transactions are a huge problem. They cause millions of disputes and can lead to costly chargebacks for merchants. Thankfully, there’s a tool that helps businesses tackle this issue … Read more
Have you ever wondered why some businesses never seem to struggle with chargeback issues? The secret often lies in using effective chargeback prevention tools like Ethoca Alerts and Verifi RDR. But how do you know which one is right for you? In this post, we’ll explore the key differences between Ethoca Alerts and Verifi RDR, … Read more